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These General Terms and Conditions of Sale are intended, first, to inform any potential consumer on the terms and conditions under which the seller (hereinafter “FIGURIN”) is pursuing the sale and delivery of products ordered and, secondly, to define the rights and obligations of the parties in relation to the sale of items by FIGURIN to the consumer (hereinafter “the buyer”). They shall apply, without limitation or qualification, to all sales of products offered by FIGURIN on its website www.figurin.ch (hereinafter “the site”).
FIGURIN head office is located at:
Rue Madame-De-Staël 6
0041 (0)77 480 64 52
Any purchase made through the site implies full acceptance of these General Terms and Conditions of Sale by the buyer. These conditions prevail over any other conditions not specifically approved in writing by FIGURIN.
FIGURIN reserves the right to modify these General Terms and Conditions of Sale at any time, without advance notice. The governing conditions will be those in force at the time of the order by the buyer.
The site displays the products along with information provided by the supplier that allows the buyer to identify the main features of the products.
Photographs are as accurate as possible and any representation of the products, whether visual or descriptive, is given as a guide only. Such information and photographs shall have no contract value and shall not in any way engage the liability of FIGURIN. Colours, perspective or texture variations may happen because of photographs, screen types or screen settings.
Should you have any doubt or questions, please send us an e-mail at [email protected]
Prices shown are denominated in Swiss francs (CHF) and Euros (EUR) and inclusive of all Swiss taxes. They do not include any shipping costs or any other costs (customs taxes, other countries VAT) to be paid by the buyer.
Additional shipping cost will be indicated during the purchase process, prior to the order confirmation.
FIGURIN reserves the right to modify its prices at any time, without advance notice. Products will be invoiced to the buyer according to the prices indicated at the moment of the order confirmation.
By clicking the button "Make payement" and accepting the General Terms and Conditions of Sale, the buyer confirms the purchase and enters into a sales’ contract as stated in articles 197 and following of the Swiss Code of Obligations. All provided data is valid proof of the transaction.
FIGURIN is always entitled to reject any order, or part of it, in particular when an item is not available in stock.
Once the order has been confirmed and the price paid, the buyer receives an e-mail confirmation. All products are sold within the limits of available stocks.
Payments can be made by credit card (VISA and MASTERCARD) or by POSTCARD debit card. In order to protect the buyer's personal data, all transactions are encrypted via a Secure Sockets Layer (SSL) encryption module.
FIGURIN ships via Swiss Post (by PostPac signature parcel in Switzerland or equivalent abroad) in Switzerland and worldwide, except to P.O. boxes, at the address indicated by the buyer when placing the order.
Shipping cost is calculated during the purchase process, prior to the order confirmation, according to the shipping country, package weight and volume and current Swiss Post rates.
Delivery times are estimated as follows, provided items are available on stock:
- 3 working days in Switzerland;
- 8 working days in Europe;
- 15 working days in the rest of the world.
Delivery times are given as information only and are non-binding on FIGURIN.
In case of damage during shipment, a claim must be made to the carrier within three days of reception of the goods.
The buyer may cancel or return any order within 7 days after receipt for exchange or refund without penalty.
Faults and defects must be reported to FIGURIN immediately by e-mail at: [email protected].
All items shall be returned in their original state and unused, in their original packaging together with their certificates, and be sent back using the provided pre-printed address label. Return shipments are made under the sole responsibility of the buyer. FIGURIN shall accept no liability for returned items and the buyer shall be liable for all return shipping costs.
Returned items must be shipped to:
Rue Madame-De-Staël 6
If items are returned as described above, FIGURIN will use its best endeavours to refund the buyer as promptly as possible with the relevant amount.
Promotions or sales cannot be returned or refunded.
With reference to the use of customer’s data, FIGURIN complies with the applicable law and the Swiss law on data protection (link in French). FIGURIN deals and keeps only personal data required to fulfil the order, its invoicing and delivery. Personal data are only provided to third parties linked to the execution of the order and its delivery, but in no event for publicity purposes. The buyer agrees to receive FIGURIN newsletter by registering to it. The buyer has access to his personal data and can update or delete them at any time.
For any other questions concerning the protection of personal data, the buyer can contact FIGURIN in writing by email to [email protected].
All elements of the site, with the exception of the images featured in the blog and in the "DESIGNERS" section, are the exclusive intellectual property of FIGURIN. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site whether software, visual or sound.
These General Terms and Conditions of Sale shall be governed by and construed in accordance with Swiss law. Disputes arising in connection with these General Terms and Conditions of Sale shall be subject to the exclusive jurisdiction of the Swiss courts.
Photos: Sébastien Agnetti, Mathilda Olmi, Maria Trofimova, Julien Bourdeille, Nicolas Haeni et Figurin
Website: Samuel Hügli
Graphic design: Guillaume Peitrequin